IT and ecommerce for Sydney businesses

IT that works, explained in plain English.

I look after the computers, networks, Microsoft 365 or Google Workspace, Cloudflare and cloud services that your business runs on, and I build Shopify stores that sell. When something breaks, I fix the cause so it stays fixed, and I tell you what happened in words that make sense.

Tell me what you need See what I do

Businesses I've worked with

Services

What I can help with

Cloudflare

Most businesses already have a domain, a website and email, and Cloudflare can protect all three. I set it up properly so your site is fast and hard to knock over, your email is much harder to spoof, and your team can reach what they need without an old VPN.

Domains and DNS moved across and tidied up
Websites hosted and protected on Cloudflare
SPF, DKIM and DMARC set up and monitored
Zero Trust access in place of a VPN
Bot and spam protection on your forms
Firewall rules and attack protection

Managed IT support

Day-to-day support for your team, handled by someone who knows your setup.

Help when things stop working
Laptops, phones and printers set up and kept up to date
Backups that are checked, not just assumed
New starters and leavers sorted

Microsoft 365, Google Workspace and cloud

Getting the most out of what you already pay for, whichever platform you're on, and moving to the cloud without the drama.

Microsoft 365, Teams, SharePoint and OneDrive
Google Workspace, Gmail and Google Drive
Azure and Google Cloud (GCP) servers and storage
Entra ID and Intune device management
Email moves, tenant tidy-ups and licence reviews

Projects and advice

A clear plan and a fixed scope for the bigger jobs.

Office moves, networks and Wi-Fi
Server and system upgrades
IT reviews and roadmaps
Vendor and cost reviews

Ecommerce and Shopify

I'm a Shopify Partner and have built more than 30 successful Shopify stores.

New Shopify stores, designed and launched
Moving an existing store to Shopify
Payments, shipping, apps and integrations
Ongoing support and improvements after launch

How I work

Straightforward IT, done properly

Fix the cause, not the symptom

Restarting something until the problem goes away isn't a fix. I find out why it happened so you're not calling about the same thing next month.

Plain English

You'll always know what I'm doing, why, and what it costs. If you ask a question, you get a straight answer.

Honest advice, even when it means spending less

A lot of businesses pay for software and services they don't need. If I can save you money, I'll tell you. In a previous role I cut IT spend by around 30% while making things more reliable.

About

Hi, I'm Haden.

I've spent more than 13 years in IT, from small offices to companies with over a thousand staff. I've run help desks, moved businesses to the cloud, rebuilt networks and kept systems running when it mattered. I'm also a Shopify Partner and have built more than 30 online stores.

McAlpine ICT is how I bring that experience to smaller businesses. You deal with me directly, not a ticket queue, and I treat your setup like it's my own.

Haden McAlpine, based in Sydney

Free tools

Check where you stand

Domain health check

See how your email security, website and DNS are set up, explained in plain English. It takes about ten seconds and only reads public records.

Check my domain

Licence savings calculator

Work out roughly how much you're paying for Microsoft 365 or Google Workspace licences you don't need. Your numbers stay in your browser.

Work out my savings

Contact

Tell me what's going on

Whether something's broken or you're planning ahead, send a message and I'll get back to you within one business day.

Or email support@mcalpineict.com