IT and ecommerce for Sydney businesses

IT that works, explained in plain English.

I look after the computers, Microsoft 365, cloud and networks that your business runs on, and I build Shopify stores that sell. When something breaks, I fix the cause so it stays fixed, and I tell you what happened in words that make sense.

Businesses I've worked with

  • AMP
  • Parkinson's NSW
  • World Rugby Group
  • Mortgage Choice

Services

What I can help with

Managed IT support

Day-to-day support for your team, handled by someone who knows your setup.

  • Help when things stop working
  • Laptops, phones and printers set up and kept up to date
  • Backups that are checked, not just assumed
  • New starters and leavers sorted

Microsoft 365 and cloud

Getting the most out of what you already pay for, and moving to the cloud without the drama.

  • Microsoft 365, Teams, SharePoint and OneDrive
  • Email moves and tenant tidy-ups
  • Azure, Entra ID and Intune device management
  • Licence reviews so you only pay for what you use

Projects and advice

A clear plan and a fixed scope for the bigger jobs.

  • Office moves, networks and Wi-Fi
  • Server and system upgrades
  • IT reviews and roadmaps
  • Vendor and cost reviews

Ecommerce and Shopify

I'm a Shopify Partner and have built more than 30 successful Shopify stores.

  • New Shopify stores, designed and launched
  • Moving an existing store to Shopify
  • Payments, shipping, apps and integrations
  • Ongoing support and improvements after launch

How I work

Straightforward IT, done properly

Fix the cause, not the symptom

Restarting something until the problem goes away isn't a fix. I find out why it happened so you're not calling about the same thing next month.

Plain English

You'll always know what I'm doing, why, and what it costs. If you ask a question, you get a straight answer.

Honest advice, even when it means spending less

A lot of businesses pay for software and services they don't need. If I can save you money, I'll tell you. In a previous role I cut IT spend by around 30% while making things more reliable.

Haden McAlpine

About

Hi, I'm Haden.

I've spent more than 13 years in IT, from small offices to companies with over a thousand staff. I've run help desks, moved businesses to the cloud, rebuilt networks and kept systems running when it mattered. I'm also a Shopify Partner and have built more than 30 online stores.

McAlpine ICT is how I bring that experience to smaller businesses. You deal with me directly, not a ticket queue, and I treat your setup like it's my own.

Haden McAlpine, based in Sydney

Contact

Tell me what's going on

Whether something's broken or you're planning ahead, send a message and I'll get back to you within one business day.